TERMS OF SERVICE

Last updated September 23, 2025

These Terms of Service ("Terms") govern your use of the OfferPro platform and services ("Services") provided by Sparkle Estates LLC ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms.

Questions or concerns? If you have any questions about these Terms, please contact us at ram@offerpro.ai.

TABLE OF CONTENTS

  1. ACCEPTANCE OF TERMS
  2. DESCRIPTION OF SERVICES
  3. ELIGIBILITY AND ACCOUNT REGISTRATION
  4. ACCEPTABLE USE
  5. USER CONTENT AND SUBMISSIONS
  6. INTELLECTUAL PROPERTY RIGHTS
  7. PRIVACY AND DATA PROTECTION
  8. FEES AND PAYMENT
  9. TERMINATION
  10. DISCLAIMERS AND LIMITATIONS OF LIABILITY
  11. INDEMNIFICATION
  12. GOVERNING LAW AND DISPUTE RESOLUTION
  13. MODIFICATIONS TO TERMS
  14. CONTACT INFORMATION

1. ACCEPTANCE OF TERMS

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you may not access or use our Services.

2. DESCRIPTION OF SERVICES

OfferPro is an email-driven platform for real estate agents to submit and manage property offers with AI-powered PDF parsing and automated net sheet calculations. Our Services include:

  • Property listing creation and management
  • Email-based offer submission and processing
  • AI-powered PDF parsing and analysis
  • Automated net sheet calculations
  • Agent dashboard and analytics

3. ELIGIBILITY AND ACCOUNT REGISTRATION

Eligibility

You must be at least 18 years old and a licensed real estate agent to use our Services. By using our Services, you represent and warrant that you meet these requirements.

Account Registration

You must provide accurate, current, and complete information when creating your account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. ACCEPTABLE USE

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any part of the Services
  • Upload or transmit any malicious code or harmful content

5. USER CONTENT AND SUBMISSIONS

User Content

You retain ownership of all content you submit to our Services, including property listings, offers, and communications. By submitting content, you grant us a non-exclusive, royalty-free license to use, process, and display such content in connection with providing our Services.

Responsibility

You are solely responsible for the accuracy and legality of all content you submit. You represent and warrant that you have all necessary rights to submit such content and that it does not infringe any third-party rights.

6. INTELLECTUAL PROPERTY RIGHTS

The Services and their original content, features, and functionality are owned by Sparkle Estates LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software.

7. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection and use of personal information in connection with the Services is described in our Privacy Policy, which is incorporated into these Terms by reference.

8. FEES AND PAYMENT

Free Services

We currently offer our Services free of charge. We reserve the right to introduce fees for premium features or services in the future with reasonable notice.

Payment Terms

If fees are introduced, they will be clearly disclosed before you incur any charges. All fees are non-refundable unless otherwise specified.

9. TERMINATION

Termination by You

You may terminate your account at any time by contacting us or using the account deletion features in your dashboard.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. DISCLAIMERS AND LIMITATIONS OF LIABILITY

Service Availability

We strive to provide reliable Services, but we do not guarantee that the Services will be available at all times or free from errors.

AI Processing

Our AI-powered features are provided for informational purposes only. While we strive for accuracy, we do not guarantee the correctness of AI-generated analyses or calculations.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Sparkle Estates LLC and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Services or violation of these Terms.

12. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Services shall be resolved in the courts of Santa Clara County, California.

13. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.

14. CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

Email: ram@offerpro.ai

Address:
Sparkle Estates LLC
19430 Via Real Dr
Saratoga, CA 95070
United States